Shipping policy
Here's a Shipping Policy for Gigal that matches your refund policy and terms. Paste it into the field you have open:
Shipping Policy
Thanks for shopping with Gigal. Here's what to expect after you place an order.
Order processing Orders are processed within 1 to 2 business days, not counting weekends and holidays. After your order ships, you'll get a confirmation email with a tracking number.
Delivery times Once your order has shipped, delivery estimates are:
- United States: 7 to 13 business days
- International: 8 to 15 business days
These are estimates, not guarantees. Carrier delays, customs, weather, and peak seasons can add time.
Shipping costs Shipping costs are calculated at checkout and shown before you pay. When we're running a free shipping offer, it will be clearly shown on the site or at checkout.
Multiple packages Our products come from different suppliers and warehouses, so your order may arrive in more than one package. That's normal, and every package gets its own tracking number.
Tracking your order You can track your order with the link in your shipping confirmation email. Tracking can take up to 3 to 5 days to update after your order ships.
Customs, duties, and taxes International orders may be charged customs duties or import taxes by the destination country. The customer pays these charges, and they aren't included in our prices or shipping costs.
Incorrect addresses Please double-check your shipping address at checkout. We aren't responsible for orders sent to an incorrect address that you entered. If you notice a mistake, email us within 12 hours of ordering and we'll do our best to fix it.
Lost, delayed, or damaged packages If your order hasn't arrived within 20 business days of shipping, contact us and we'll look into it. If a package is confirmed lost, we'll send a replacement or a full refund. For damaged items, see our Return and Refund Policy.
Contact us Gigal 278 Cornelia St, Brooklyn, NY 11221, USA Phone: +1 (347) 384-6540 Email: support@gigal.shop