Payment Policy

At Gigal, we make paying for your order simple and secure.

Accepted payment methods

We accept the payment methods shown at checkout. These may include major credit and debit cards (Visa, Mastercard, American Express, Discover) and other secure payment options, depending on your location.

Secure payments

All payments are processed through a secure, encrypted checkout. We never see or store your full card details.

When you're charged

Your payment method is charged when you place your order. You'll get an order confirmation email with a summary of your purchase.

Currency and pricing

Prices are shown in the store currency. If you pay in a different currency, your bank or card provider may charge conversion or foreign transaction fees. Gigal doesn't control these fees.

Taxes and duties

Any applicable sales taxes are calculated at checkout. International orders may be charged customs duties or import taxes by the destination country, which the customer pays.

Declined payments

If your payment is declined, please check your card details and billing address, or contact your bank. You can also try a different payment method.

Order verification

To protect our customers from fraud, we may review some orders before they ship. If we can't verify an order, we may cancel it and give a full refund.

Refunds

Approved refunds go back to your original payment method within 5 to 10 business days. See our Refund Policy for full details.

Questions?

Email support@gigal.shop or call +1 (347) 384-6540.